We proudly joined 1% For the Planet from day one. We are part of a growing global movement of eco-friendly companies, organizations, and artists that donate at least 1% of their sales to a network of more than 1,500 environmental organizations worldwide. Our mission is to find eco-friendly solutions for all of our business practices so that we can leave a minimal carbon footprint on the Planet.


To learn more about 1% For The Planet, please visit www.onepercentfortheplanet.com

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Return Policy / Satisfaction Guaranteed

What is Shredder Dog’s Return Policy?

Shredder Dog is committed to having happy customers that not only can't wait to shop again but go out and tell their friends about us. That's why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 10 days for a 100% refund.
Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued.
CLOSEOUTS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable. Shredder Dog will issue a full refund less the original shipping charges by crediting the credit card or mailing a refund check. If the return is due to an error on our part, a full refund will be credited to your account.

How do I return an order?

If you should need to return an item first request a Return Merchandise Authorization (RMA) from a customer representative by calling us or sending an e-mail message. Packages without an RMA number clearly marked on the outside of the package will not be accepted. We do not accept C.O.D. deliveries. Return shipping charges are your responsibility. We recommend the use of an insured parcel service, such as UPS and FedEx. Both shippers include up to $100 of insurance at no extra charge. Please allow up to 30 days for us to receive and process your return or exchange. We’ll credit or refund the value of the merchandise total and any taxes you were charged. Adjustments to credit cards will be made within two billing cycles. All returns will be refunded to your original purchase credit card.

International Returns

The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts and demo items are not returnable either domestically or internationally.